Change of circumstances

We record a range of information about licensees on our public register. If your circumstances change you must inform us within 10 days. Details of our notification forms are included on this page.

 

What you must notify us of

Change of circumstances you must inform us about are:
  • Any change in your contact information such as business address or phone number
  • Any changes to your name
  • A move to a different agency, change of branch, or a change in the real estate business you work for
  • Anything that causes or may cause you to become prohibited from holding a real estate agent’s licence
  • Anything that may result in you no longer being a fit and proper person to be licensed as an agent, branch manager or salesperson.
  • Any change required as set out in the Real Estate Agents (Licensing) Regulations 2009
Registered companies must also inform us of changes:
  • To the identity of an officer or officers of the company who is licensed as an agent
  • Any change that may result in an officer or officers of the company becoming prohibited from holding a licence
  • Any change that may result in an officer or officers of the company no longer being a fit and proper person to be an officer of a licensee company
  • The appointment of a new officer of the company or the removal or resignation of any existing officer

How do I let you know about change of circumstances?

Use the Licensee Portal​ to make updates to the following:
  • Name, address, or phone number (for an individual or company)
  • Your employer (for an individual) or a move from one branch to another
  • Changes to a company's officers (for a company)
  • Changes to the licensees associated with your agency (for a company)
You need a RealMe Login to use the Licensee Portal. Once you have logged in, just select "Update Details or "Update Agencies" from the top left hand corner of the Licensee Portal homepage.

If for some reason you can't update your details using the Licensee Portal or need some help using the Licensee Portal, please contact us.

Other changes of circumstances​​​

There are some updates you can't let us know about using the Licensee Portal. You must contact us if there is:
  • Anything that causes or may cause you to become prohibited from holding a real estate agent's licence (for an individual)
  • Anything that may result in you no longer being a fit and proper person to be licensed as an agent, branch manager, or salesperson (for an individual)
  • Any change that may result in an officer or officers of the company becoming prohibited from holding a licence (for a company)
  • Any change that may result in an officer or officers of the company no longer being a fit and proper person to be an officer of a licensee company (for a company).

Business partnerships require approval

If you are planning to enter into a business partnership with another licensed agent you must apply to us for approval first. Please complete our Request to Enter into a Partnership form (.pdf​ 440KB).
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